Frequently Asked Questions
Everything you need to know about your CuteHart beauty journey.
Are your beauty products cruelty-free?
Yes, at CuteHart, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.
Can I track my order?
Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products safe for sensitive skin?
Most of our products are formulated to be gentle; however, we recommend checking the full ingredient list on the product page or performing a patch test before full application.